General -
Support procedures for RC/MC family of products
- The robot does not auto-depart from its base station. ★
- The robot continues to mow, even though there is heavy rain.
- What to do when GSM or GPS stopped working?
- I no longer know my theft protection PIN code. What can I do?
- What to do if the App 2.0 does not connect to the robot?
- Why does the charging station LED on my RC/RS-2018 Robot flashing green even though the robot stands in the station and not charging?
- Error message for RC models 2019
- The robot continues to mow, even though there is heavy rain.
- The robot stops with a "Stuck in Place" message
- The robot stops with a "Cross Outside" (E2) message
- Robomow stops with no message / does not wake up. What could be the reason?
- Robomow do not finish to cut my lawn (Main & Sub Zones). What should I do?
- The Power Box Is Not Operating / Seems To Be Dead. What Should I Do?
- The mowing time is very short (Short Run Time). What should I do?
- The robot changes direction with no visible reason
- The LCD is blank and will not turn on, no matter what button I press. What should I do?
- The robot does not enter the Base Station properly.
- The scissors led is blinking
- Why is my robot running around without mowing?
- Problems in Winter Charging mode. What could be the reason (models up to year 2017)?
- The robot stops with a "No Wire Signal" (E3) message for model RC (until 2017)
- Poor quality of cut and damage to the lawn. What is the reason for this? For model RC, RS.
- (E5) Check blade / Cutting height message
- My remote control does not operate the robot. Model RC, RS.
- How can I find disconnections in the wire installation loop?
- The robot leaves many patches of uncut grass on the lawn.
- Noises from various places in the robot. What should I do? RC models
- Noises from various places in the robot. What should I do? RS models
- The Robot found on the Base Station with Failure 67