| Message Displayed |
Probable Cause/Event | Corrective/User Action |
| Base Problem | - Robomow fails to enter the Base Station several times continuously. | - Adjust the Base Station position. - Clean the contacts with a brush or piece of cloth. |
| Bumper Pressed | - Bumper is constantly being pressed. | - Move mower away from object that presses against the bumper. |
| Check Inactive Time |
- Too many Inactive Days and/or Hours have been set for your lawn area. Current settings will not be changed. - Mowing Frequency is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults. - Area setting is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults. |
- Decrease the number of Inactive Days and/or the number of Inactive Hours to allow Robomow to complete mowing your lawn. - Decrease Mowing Frequency (see Section 4.3.2.2) - Decrease Area setting |
| Check Mow Height |
- Mowing motor has faced an over-current for too long as a result of high grass or an obstacle that is stuck or wrapped around the blade. - Something is preventing a blade from rotating freely. Severe grass accumulation under the mowing deck; rope or similar object wrapped around mowing blade. |
- CAUTION – Switch off the Safety Switch before checking the blades. - Inspect blades for foreign material or debris preventing rotation. - Clean out accumulated grass clippings using a wooden stick. |
| Check Power | - Power Box is not plugged properly into the main Power Box. | - Confirm Power Box is plugged into the main power plug socket. |
| - No power to plug socket or main power is shut off. | - Turn power on to the main plug socket. - Check the mains supply using another appliance. |
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| - The mower or Charging Station contacts are dirty. | - Clean the contacts with a brush or piece of cloth. | |
| - Charging is not detected, although there is physical contact between the mower and the Base Station contacts. | - Confirm a good connection of the Power Box to the Base Station. |
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| Cross Outside | - The Perimeter Wire is too close to the edge. - The lawn slope is too big. - Robomow does not succeed to turn in place at the edge and it causes the mower to slip out of the area. - Robomow has slipped out of the Perimeter Wire lope because of slopping area or wet grass. |
- Remove the wire towards the inner side of the lawn. - Do not include area with very steep slopes. - Fill holes and pits in the ground. - Increase the cutting height. |
| Drive Overheat Cooling… |
- The drive motors have been working under a severe load for too long. | - No need to do anything. - Robomow will renew the operation automatically as soon as the drive motor will cool down. |
| Front Wheel Problem |
- The Front Wheel has left the ground for too long time during operation. | - If Robomow has driven onto an obstacle, raising the front end: Remove or exclude the object from the mowing area. |
| - If Robomow is being used on a slope too steep for safe mowing: Exclude this from the mowing area. |
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| - If High grass is preventing the front wheel from fully riding on the ground: Raise the cutting height. |
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| - If the ground contains large holes or indentations where the front wheel can drop into when passing across: Fill these areas with dirt and level off. |
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| Handle Lifted | - The handle is lifted while trying to start the operation | - Push the carrying handle down back to its position to enable automatic operation. |
| Key Pressed | - One of the operating panel buttons is constantly pressed. | - Press GO to confirm the message and to continue operation. This message is displayed to inform only. |
| Keys Locked | - Child Lock feature has been activated. | - Press the Up-narrow button and then press the back button. Child Lock can be deactivated under the Settings menu. |
| Mow Overheat cooling… | - The mowing motor has been working under a severe load for too long of a time. | - No need for action – Robomow will renew automatically the operation, as the mowing motor will cool down. |
| No wire signal | - Power Box / Perimeter Switch is not turned on or not connected to the zone intended to mow. - Power Box may need to be restarted - The Perimeter Wire is not connected to the Base Station / Perimeter Switch. - The Perimeter Wire is cut. |
- Make sure the Base Station is connected to the mains supply. - Disconnect the Power Box from the mains power and reconnect after 10 seconds. - Check the Perimeter Switch is connected to the correct zone and is turned on. - Check the connection of the Perimeter Wire to the Base Station / Perimeter Switch. - Check for cut in the Perimeter Wire. |
| Rain detected | - The operation is delayed as Robomow detects rain. - Robomow should resume operation 30 minutes after it stops to detect the rain. |
- No need for action - The message is displayed as longs rain/humid conditions are detected by Robomow. Mowing will start automatically. |
| Raise Mowing Height |
- TurboMow mode has been activated. | - It is recommended to raise mowing height before starting the mower in TurboMow mode. Refer to sections 3.1 and 4.3.7 in the User Manual. |
| Recharge battery | - The maximum operating time has been reached (displayed in non-Base Station zone). - Mower is searching for the Base Station but the battery voltage is too low to continue the searching process. |
- Connect the charger to the mower or place it in the Base Station for charging. - Drive the mower manually using the remote control or carry it by hand for charging in the Base Station. |
| Start elsewhere | - Drive wheel motors have been working under a severe load during automatic or manual operation. | - Check to insure the mower is not stuck, allowing the drive wheels to slip. - Check the ground around the mower for holes or indentations. Fill with dirt and level off. - Check if the drive wheels are free to rotate and nothing blocks them. - Remove the mower away from this particular location and restart operation. |
| Start inside | - Automatic operation is initiated while the robot is placed out of the Perimeter Wire loop. | - Place the mower inside the lawn and press the button. |
| Stuck in place | - Robomow got stuck in place. It cannot continue driving. | - Check the ground for holes or indentions, where the mower has stopped and fill it with dirt and level off – especially in the area close to the perimeter, where the Robomow turns in place. |
| - Robomow has difficulty to turn in place because the front wheel is blocked by a hole or indentation. It caused the mower to turn in place without detecting wire or bumper. | - Verify that the area is not too steep. - Work mainly in dry conditions. - Check if the Perimeter Wire is not too close to the edge – remove if required. - Verify that the mowing deck is not set too low. |
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| Sub-Zone X Problem | - Sub-Zone 1/2/3/4 entry problem. - The mower either fails to leave / bypass the Base Station on its way to the Sub-Zone, or fails to enter the Sub-Zone. - The mower will try to reach the Sub-Zone every two hours. If the mower fails to reach the Sub- Zone within three attempts, it will stay in the Base Station until the end of current mowing cycle. - The mower will not skip to the next Sub-Zone (if there are any), if it fails to reach the current one. |
- Try to start manual mowing (refer to section 4.5 – Manual Operation). Check if something disturbs mower’s driving backwards and/or bypassing the Base Station. Confirm the mower drives along the perimeter wire and doesn’t fall off the lawn’s edge, when it departs from the Base Station. - Confirm that the mower is able to follow the perimeter wire along the narrow pass until it reaches the Sub- Zone. Refer to section 2.2.2 for instructions on how to set a narrow pass properly. |
| Switch off before lifting | - The user carries Robomow manually while the Safety Switch is On. |
- Switch Off the Safety Switch before carrying Robomow. |
| Waiting for Signal |
- Robomow has stopped the operation: it does not detect a signal. |
- Check the power to the Power Box. - It may be an electrical power interruption. There is no need to do anything. Robomow will renew operation as soon as power is back. |
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