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Stuck in place - for Robomow professional dealers only

 

Error Message Model Description Problem Cause Corrective Action
Stuck in place (24) RS/MS
RC/MC
More than 10 consecutive slippage events detected Check the front wheel can rotate freely on its axle and against the robot’s chassis  
Stuck In Place (57) RC/MC Stuck in place without the ability to move more than 100 seconds  Check the lawn for no obstacles, or holes in the ground that eliminate the drive wheels to rotate freely  
Stuck In Place (59) (64) RS/MS
RC/MC
robot is trapped and performed more than 100 consecutive short legs (legs with distance shorter then 150 cm) Such scenarios can happen for example when robot gets trapped in a certain area where it is surrounded by many obstacles. Another example is trapping inside a narrow path without ability to exit out. Check the lawn for no obstacles, or holes in the ground that eliminate the robot move freely.

If this happen inside a narrow path area, add a perimeter island to eliminate the robot to drive into this area while mowing. Watch the below link:

For RS / MS: How to set a Narrow Pass installation

For RC / MC: How to set a Narrow Pass installation

Stuck In Place (61)
Stuck on the wire (44)
RS/MS
RC/MC
Robot is stuck on the wire after 5 rescue behavior retries without success. Such scenarios can happen for example when robot gets trapped in a certain area where it is surrounded by many obstacles. Another example is trapping inside a narrow path without ability to exit out. Check the lawn for no obstacles, or holes in the ground that eliminate the robot move freely.

If this happen inside a narrow path area, add a perimeter island to eliminate the robot to drive into this area while mowing. Watch the below link:

For RS / MS: How to set a Narrow Pass installation

For RC / MC: How to set a Narrow Pass installation

Stuck In Place (63) RS/MS Robot is stuck in place without the ability to drive forward for more than 100 seconds.  Such scenario can happen when bumper pressed is detected each time the robot tries to drive forward. Check the robot is not trapped by hard obstacle which anchors it in place.
Stuck in place (7) RS/MS
RC/MC
Robot is stuck in place without the ability to drive  forward, but only turning around Operate the robot manually ('Go' button) and observe the robot drives forward. If the robot turning around, a further investigation required by an authorized technician. Call Robomow Hotline.
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Stuck in place (8) RS/MS
RC/MC
Robot drives forward for long time without detecting wire or bumper event. After 250 meter (by the odometer), the robot will change direction, and if a 2nd leg will be the same, the robot will stop with this error message Such scenario can happen when the robot starts to mow while Slippage readings are not detected at the beginning of the operation (first 2 legs), and the robot stuck with no ability to drive forward (e.g. drive wheels are not the air, or dig into the ground).  Check the robot's location when this error happened, to observe for no reason the robot stuck in that particular place.