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Error message table

This article contains the following sections:

Error messages for RC, TC, MC models
Error messages for RS, TS, MS models

 

 

For RC, TC, MC models

Display (level 1) Display (level 2)
by pressing the left arrow
Description Probable Cause/Event Corrective Actions
E 1 0031 Stuck in Place - Robomow got stuck in place. It cannot continue driving.
- Drive wheel motors have been working under a severe load.
- Robomow has difficulty turning in place because the front wheel is blocked by a ditch or non-level ground.
- Remove the mower away from this particular location and restart operation.
- Rectify the reason for it getting stuck.
- Check the ground around the mower for ditches or non-level ground. Fill with dirt and level off.
- Check if the drive wheels are free to rotate and nothing is blocking them.
- Verify that the cutting height is not set too low for the grass condition - increase the cutting height if needed
0027 Start Elsewhere Drive wheel motors have been working under severe load during automatic or manual operation - Check to insure the mower is not stuck, causing the drive wheels to slip.
- Check the ground around the mower for holes or indentations. Fill with dirt and level off.
- Check if the drive wheels are free to rotate and nothing is blocking them.
- Remove the mower away from this particular location and restart operation
E 2 0028 Cross Outside - the Perimeter Wire is too close to the edge.
- the lawn slope is too big.
- Robomow does not succeed to turn in place at the edge and it causes the Mower to slip out of the designated area.
- Robomow has slipped out of the Perimeter Wire lope because of sloping area or wet grass.
- Remove the wire towards the inner part of the lawn.
- Do not include this area because of its steep slopes.
- Fill holes and pits in the ground.
- Increase the cutting height.
0030 Start Inside Automatic operation is initiated while the robot is placed out of the Perimeter Wire loop. Place the mower inside the lawn and renew the operation
E 3 0012 No wire signal - Power Box/Perimeter Switch is not turned on or not connected
- Power Box may need to be restarted
- The Perimeter Wire is not connected to the Base Station/Perimeter Switch.
- The Perimeter Wire is cut.
- Make sure the Base Station is connected to the mains supply.
- Disconnect the Power Box from the mains power and reconnect after 10 seconds.
- Check that the low voltage cable between the Power Box and the Base Station is connected.
- Check the LED indications on the Power Box.
- Check the connection of the Perimeter Wire to the Base Station / Perimeter Switch.
- Check the installation for cut wire. Repair broken cable with the waterproofed connector supplied in the box.
E 4 0023 Check Power - Power Box is not plugged in properly into the Power outlet.
- No Power at the Power outlet or the main Power is shut off.
- the Mower or Base Station contacts are dirty.
- Charging is not detected, although there is a physical contact between the Mower and the Base Station contacts.
- Confirm Power Box is plugged into the power outlet.
- Turn power on to the power outlet.
- Check the power outlet using another appliance.
- Clean the contacts with a brush or piece of cloth.
- Confirm a good connection of the Power Box to the Base Station.
E 5 0010 Mow overheat The mowing motor has been working under a severe load for too long. No need for action – Robomow will renew automatically the operation after the mowing motor will cool down.
0021 Check mowing height Mowing motor has faced over-current conditions for too long as a result of high grass or an obstacle that is stuck or wrapped around the blade.
- Something is preventing a blade from rotating freely. Severe grass accumulation under the mowing deck, rope, or similar object is wrapped around mowing blade.
CAUTION – Switch Off the Safety Switch before checking the blade.
- Inspect the blade for foreign material or debris preventing rotation.
- Clean out accumulated grass clippings using a wooden stick.
0022 Check mowing motor Mowing motor has faced over-current for too long in the Base Station before starting the operation CAUTION – Switch Off the Safety Switch before checking the blade.
- Remove the mower from the Base Station. Inspect the blade for foreign material or debris preventing rotation.
E 6 0011 Drive overheat The drive motors have been working under a severe load for too long No need to do anything.
Robomow will renew the operation automatically as soon as the drive motor will cool down.
E 7 0014 Front wheel problem The Front Wheel has left the ground for too long during operation. - If Robomow has driven onto an obstacle, Switch off the Safety Switch, raising the front end: Remove or exclude the object from the mowing area.
- If Robomow is being used on a slope too steep for safe mowing, exclude this from the mowing area.
- If high grass is preventing the front wheel from fully turning on the ground, raise the cutting height.
- If the ground contains large holes or indentations where the front wheel can drop into when passing across, fill these areas with dirt and level off.
E 8 0061 Decrease Inactive Time - Too many Inactive Days and/or Hours have been set for your lawn area. Current settings will not be changed.
- Mowing Frequency is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.
- Area setting is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.
- Decrease the number of Inactive Days and/or the number of Inactive Hours to allow Robomow to complete mowing your lawn.
- Decrease Mowing Frequency (p001)
- Decrease Area setting
E 9 0015 Key pressed One of the operating panel buttons is constantly pressed. Press 'OK' to confirm the message and continue operation. This message is displayed to inform only.
0016 Low temperature - Mower does not depart automatically from the Base Station when the ambiance temperature is lower than 5ºC (41ºF).
- Information - When the temperature is below 5ºC (41ºF) the grass does not grow or grows very slowly. However Manual Depart is enabled.
- No need to do anything.
- Robomow will renew the operation automatically as soon as the ambiance temperature will rise above 5ºC (41ºF).
0020 Rain detected - The operation is delayed as Robomow detects rain.
- Robomow should resume operation 30 minutes after it stops to detect the rain.
- No need for action.
- The message is displayed until Robomow will not detect rain and then will start mowing.
0026 Base problem Robomow fails to enter the Base Station several consecutive times - Adjust the Base Station position.
- Clean the contacts with a brush or piece of cloth.
0060 Intensity error The mowing hours % value you have set is too high for your lawn area. Decrease the mowing hours % you have set for the zone(s) in your lawn.

 

 

 

 

 

For RS, TS, MS models

Message
Displayed
Probable Cause/Event Corrective/User Action
Base Problem - Robomow fails to enter the Base Station several times continuously. - Adjust the Base Station position.

- Clean the contacts with a brush or piece of cloth.
Bumper Pressed - Bumper is constantly being pressed. - Move mower away from object that presses against the bumper.
Check Inactive
Time
- Too many Inactive Days and/or Hours have been set for your lawn area. Current settings will not be changed.

- Mowing Frequency is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.

- Area setting is too high for current settings of Inactive Time. The Inactive Time settings will be set to defaults.
- Decrease the number of Inactive Days and/or the
number of Inactive Hours to allow Robomow to complete mowing your lawn.

- Decrease Mowing Frequency (see Section 4.3.2.2)

- Decrease Area setting
Check Mow
Height
- Mowing motor has faced an over-current for
too long as a result of high grass or an obstacle that is stuck or wrapped around the blade.

- Something is preventing a blade from rotating freely. Severe grass accumulation under the mowing deck; rope or similar object wrapped around mowing blade.
- CAUTION – Switch off the Safety Switch before checking the blades.

- Inspect blades for foreign material or debris preventing rotation.

- Clean out accumulated grass clippings using a wooden stick.
Check Power - Power Box is not plugged properly into the main Power Box. - Confirm Power Box is plugged into the main power plug socket.
- No power to plug socket or main power is shut off. - Turn power on to the main plug socket.

- Check the mains supply using another appliance.
- The mower or Charging Station contacts are dirty. - Clean the contacts with a brush or piece of cloth.
- Charging is not detected, although there is physical contact between the mower and the Base Station contacts. - Confirm a good connection of the Power Box to the
Base Station.
Cross Outside - The Perimeter Wire is too close to the edge.

- The lawn slope is too big.

- Robomow does not succeed to turn in place at the edge and it causes the mower to slip out of the area.

- Robomow has slipped out of the Perimeter Wire lope because of slopping area or wet grass.
- Remove the wire towards the inner side of the lawn.

-  Do not include area with very steep slopes.

- Fill holes and pits in the ground.

- Increase the cutting height.
Drive Overheat
Cooling…
- The drive motors have been working under a severe load for too long. - No need to do anything.

- Robomow will renew the operation automatically as soon as the drive motor will cool down.
Front Wheel
Problem
- The Front Wheel has left the ground for too long time during operation. - If Robomow has driven onto an obstacle, raising the front end:
Remove or exclude the object from the mowing area.
- If Robomow is being used on a slope too steep for safe mowing:
Exclude this from the mowing area.
- If High grass is preventing the front wheel from fully riding on the ground:
Raise the cutting height.
- If the ground contains large holes or indentations where the front wheel can drop into when passing across:
Fill these areas with dirt and level off.
Handle Lifted - The handle is lifted while trying to start the operation - Push the carrying handle down back to its position to enable automatic operation.
Key Pressed - One of the operating panel buttons is constantly pressed. - Press      to confirm the message and to continue operation. This message is displayed to inform only.
Keys Locked - Child Lock feature has been activated. - Press the       button and then press the     button. Child Lock can be deactivated under the Settings menu.
Mow Overheat cooling… - The mowing motor has been working under a severe load for too long of a time. - No need for action – Robomow will renew automatically the operation, as the mowing motor will cool down.
No wire signal - Power Box / Perimeter Switch is not turned on or not connected to the zone intended to mow.

- Power Box may need to be restarted

- The Perimeter Wire is not connected to the
Base Station / Perimeter Switch.

- The Perimeter Wire is cut.
- Make sure the Base Station is connected to the mains supply.

- Disconnect the Power Box from the mains power and reconnect after 10 seconds.

- Check the Perimeter Switch is connected to the correct zone and is turned on.

- Check the connection of the Perimeter Wire to the Base
Station / Perimeter Switch.

- Check for cut in the Perimeter Wire.
Rain detected - The operation is delayed as Robomow detects rain.

- Robomow should resume operation 30 minutes after it stops to detect the rain.
- No need for action

- The message is displayed as longs rain/humid conditions are detected by Robomow. Mowing will start automatically.
Raise Mowing
Height
- TurboMow mode has been activated. - It is recommended to raise mowing height before
starting the mower in TurboMow mode. Refer to sections
3.1 and 4.3.7 in the User Manual.
Recharge battery - The maximum operating time has been reached (displayed in non-Base Station zone).

- Mower is searching for the Base Station but the battery voltage is too low to continue the searching process.
- Connect the charger to the mower or place it in the Base
Station for charging.

- Drive the mower manually using the remote control or carry it by hand for charging in the Base Station.
Start elsewhere - Drive wheel motors have been working under a severe load during automatic or manual operation. - Check to insure the mower is not stuck, allowing the drive wheels to slip.

- Check the ground around the mower for holes or indentations. Fill with dirt and level off.

- Check if the drive wheels are free to rotate and nothing blocks them.

- Remove the mower away from this particular location and restart operation.
Start inside - Automatic operation is initiated while the robot is placed out of the Perimeter Wire loop. - Place the mower inside the lawn and press the button.
Stuck in place - Robomow got stuck in place. It cannot continue driving. - Check the ground for holes or indentions, where the mower has stopped and fill it with dirt and level off – especially in the area close to the perimeter, where the Robomow turns in place.
- Robomow has difficulty to turn in place because the front wheel is blocked by a hole or indentation. It caused the mower to turn in place without detecting wire or bumper. - Verify that the area is not too steep.

- Work mainly in dry conditions.

- Check if the Perimeter Wire is not too close to the edge
– remove if required.

- Verify that the mowing deck is not set too low.
Sub-Zone X Problem - Sub-Zone 1/2/3/4 entry problem.

- The mower either fails to leave / bypass the Base Station on its way to the Sub-Zone, or fails to enter the Sub-Zone.

- The mower will try to reach the Sub-Zone every two hours. If the mower fails to reach the Sub- Zone within three attempts, it will stay in the Base Station until the end of current mowing cycle.

- The mower will not skip to the next Sub-Zone (if there are any), if it fails to reach the current one.
- Try to start manual mowing (refer to section 4.5 – Manual Operation). Check if something disturbs mower’s driving backwards and/or bypassing the Base Station. Confirm the mower drives along the perimeter
wire and doesn’t fall off the lawn’s edge, when it departs from the Base Station.

- Confirm that the mower is able to follow the perimeter wire along the narrow pass until it reaches the Sub- Zone. Refer to section 2.2.2 for instructions on how to set a narrow pass properly.
Switch off before lifting - The user carries Robomow manually while the
Safety Switch is On.
- Switch Off the Safety Switch before carrying Robomow.
Waiting for Signal - Robomow has stopped the operation: it does not detect a signal. - Check the power to the Power Box.

- It may be an electrical power interruption. There is no need to do anything. Robomow will renew operation as soon as power is back.