The Power Box Is Not Operating / Seems To Be Dead. What Should I Do?

This article contains the following sections:

For RC_TC_MC models
For RS_TS_MS models

For RC, TC, MC models

Q1 - Make sure the power cord to the Power box is connected well into the Power Box assembly.             

If Yes – Proceed to Q2.

If No – Connect it and check proper operation.

Q2 - Disconnect the Power Box from both sides, the outlet socket, and the 15 meter extension cord. Connect the 220V power cord to a second power outlet (that you are sure is live). Is the power box still dead?

If Yes – Replace the Power Box.

If No – Call an electrician to fix the wall mount power socket.

For RS, TS, MS models

Q1 - Make sure the power cord to the Power box is connected well into the Power Box assembly.             

If Yes – Proceed to Q2.

If No – Proceed to Q3.

Q2. Disconnect the Power Box from both sides, the outlet socket and the 20 meter extension cord. Connect the 220V power cord to a second power outlet (that you are sure is live). Is the Power Box still dead?

If Yes – Replace the Power Box.

If No – Proceed to Q3.

Q3. Take the Power Box and connect it directly to the Base Station Head. This will bypass the 20 meter extension cord.

Does the Power Box shut down?

If Yes –Replace the Base Station Head.

If No – Replace the 20 meter extension cord.