The robot leaves many patches of uncut grass on the lawn.

This article contains the following sections:

For RC, TC, MC models
For RS, TS, MS models

For RC, TC, MC models

Q1. Is it a new installation or have changes been made in the lawn/installation cable lately?

If Yes – Proceed to Q2.

If No – Proceed to Q3.

Q2. Is it a new robot out of the box?
Are you sure the installation is done according the rules and that the lawn size settings (in the robot) are the actual dimensions?

If Yes – Proceed to Q3.

If No – Turn on 'TurboMow' mode by pressing the settings buttons for 3 second à enter P026 à TurboMow On/Off à On.
Raise the Mow Height to maximum level and let the robot complete two full mowing cycle (3-4 days).

Q3. Is it the first cut of the season or is the grass very high?

If Yes – Raise the Mow Height to maximum level and let the robot complete two full mowing cycle (2-3 days).

If No – Proceed to Q4.

Q4. Is it now the peak season, when the grass is growing fast?

If Yes – Increase the Mowing Frequency (Interval) by pressing the setings button for 3 seconds.

1=Low, Once a week

2=Medium, Twice a week – default

3=High, Every day

Check if this improves the coverage problem. Let the robot complete a full mowing cycle (2-3 days) to understand if the problem was resolved, or still exists.


If No – Increase the Mowing Hours (Intensity) by pressing twice on the setting button by a few % (10% for instance), and check if this improves the coverage problem. Let the robot complete a full mowing cycle (2-3 days) to understand if the problem was resolved, or still exists.

Q5. If none of the above help to solve the problem contact Customer Support for further information.

For RS, TS, MS models

Q1. Is it a new installation or have changes been made in the lawn/installation cable lately?

If Yes – Proceed to Q2.

If No – Proceed to Q3.

Q2. Is it a new robot out of the box?
Are you sure the installation is done according the rules and that the lawn size settings (in the robot) are the actual dimensions?

If Yes – Proceed to Q3.

If No – Turn on 'TurboMow' mode by going to Lawn Option à TurboMow à TurboMow On/Off à On.
Raise the Mow Height to maximum level and let the robot complete two full mowing cycle (3-4 days).

Q3. Is it the first cut of the season or is the grass very high?

If Yes – Raise the Mow Height to maximum level and let the robot complete two full mowing cycle (2-3 days).

If No – Proceed to Q4.

Q4. Is it now the peak season, when the grass is growing fast?

If Yes – Increase the Mowing Hours (Intensity) by a few % (10% for instance) and check if this improves the coverage problem. Let the robot complete a full mowing cycle (2-3 days) to understand if the problem was resolved or still exists.

If No – Increase the Mowing Frequency (Interval) (Low --> Medium --> High), and check if this improved the coverage problem. Let the robot complete a full mowing cycle (2-3 days) to understand if the problem is resolved, or still exists.

Q5. If none of the above help to solve the problem contact Customer Support for further information.